The effects of individual internal versus external reference prices on consumer decisions for pay-what-you-want payments

We empirically investigate the interaction between internal and external reference prices on stated payments in a Pay-What-You-Want (PWYW) scheme. Using results of a vignette experiment with e-books, we show that when an external reference price provided is lower than respondents’ internal reference prices, the average of PWYW payments significantly decreases compared with a situation in which the external reference price is not provided. The relationship is the opposite when the external reference price provided to respondents is higher than their internal reference prices. In such a case, upward pressure is created, thus the average of PWYW payments increases. These results remain true when we control for expected quality of e-books. Additionally, we find that when the external reference price is not provided, the size of PWYW payments depends positively on individual factors such as risk-taking propensity and perceived costs of e-book production.


The data summarizes results of a vignette experiment conducted in cooperation with Virtualo e-book store on the sample of their newsletter subscribed clients. In the file, you will find the Excel file with the data and full list of variables with descriptions. All questions from the original survey (conduced in Polish) were translated into English. Note that the dataset might not be exclusively owned by the authors. Use of data requires a license from the data owner. If you wish to use them for your own work, please contact authors for permissions: Anna Kukla, Katarzyna Zagórska.

 

Unpublished version

2019
@article{article, author = {Kukla, Anna and Zagórska, Katarzyna}, year = {2019}, month = {04}, pages = {1-17}, title = {The effects of individual internal versus external reference prices on consumer decisions for pay-what-you-want payments}, volume = {4}, journal = {Central European Economic Journal}, }